Customer Care Executive Job news - কাস্টমার কেয়ার এক্সিকিউটিভ চাকরির খবর - কাস্টমার সার্ভিস এক্সিকিউটিভ জব সার্কুলার - Customer Care Executive Job Circular

Ajkerdeal.com Ltd. operates the largest online marketplace platform in the country. It operates the most popular online retail mall in the country (www.ajkerdeal.com). Over 2000 merchants are directly working with the marketplace platform. The e-commerce site lists over 100,000 SKUs (unique products). The company has been founded by founders of Bdjobs.com Ltd.. It has investment by reputed local and foreign investors.

Customer Care Executive (Morning & Evening Shift)

Vacancy: 5

Employment Status: Full-time

Educational Requirements: Graduated from any reputed University in any Discipline.

Experience Requirements: 1 year(s)

Job Location: Dhaka

Salary: Tk. 9000 - 10000 (Monthly) Full time

Job Context

Job Location: Lalmatia
Working Time:
Morning Sift : 8 am - 4 pm (Only Female) , 10 am - 6 pm (Only Female)
Evening Shift 2 pm - 10 pm (Only Male)
Work from Home : 10 am - 7 pm

Job Responsibilities

Receive & make call to the customers.
Capable to handle customer queries & complains instantly.
Capable to handle Inbound/outbound calls.
Collect customer's feedback.
Must able to work by shifting & willingly work in Govt holidays.
Strong interpersonal and communication skills.
Ensure customer satisfaction.
Positive attitude and self motivated.
Make Report to Supervisor.

Additional Requirements

Age 21 to 26 years
Both males and females are allowed to apply.
The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
Strong interpersonal & communication skill.
Computer Literacy is must , English & Bangla typing speed minimum 40 wpm .
Experienced candidates will get high preference.
Ability to navigate through software applications.
Responsible, reliable, highly energetic, polite and hardworking, Punctual.
Co-operative and challenging mentality to work with team member.
Communicate clearly over the phone and demonstrate good listening skills.
Must be have excellent communication skill in English.
Mohammadpur, Dhanmondi, Jhigatola, Kolabagan, area's candidates are encourages to apply.